Privacy Policy

1. Introduction

Closr+ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application (the “App”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using the App, including:

• Account registration information (name, email address)
• Project data (project names, locations, descriptions, timelines)
• Closeout checklists and document metadata
• Photos and images uploaded to the App
• Punch list items and subcontractor information
• Task and workflow data
• User profile information and preferences

2.2 Automatically Collected Information

When you use the App, we may automatically collect:

• Device information (device type, operating system version)
• App usage data and analytics
• Crash reports and error logs
• IP address and general location information (if enabled)

2.3 Location Data

With your permission, we may collect location data to associate with project sites and punch list items. You can enable or disable location services through your device settings at any time.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain the App's functionality
• To enable offline data storage and synchronization
• To process and store your project data, closeout documents, and media
• To improve and optimize the App's performance and user experience
• To communicate with you about updates, support, and App-related information
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our Terms of Service

4. Data Storage and Security

4.1 Local Storage

Closr+ stores your data locally on your device. This enables full offline functionality and ensures you can access your information even without an internet connection.

4.2 Cloud Storage

With your consent, we use Supabase (a secure cloud database service) to synchronize your data across devices. Your data is encrypted in transit and at rest using industry-standard security protocols.

4.3 Photo & Document Storage

Photos and documents uploaded through the App are stored securely and are accessible only to you and authorized users you explicitly share your projects with.

4.4 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With trusted third-party service providers who assist in operating the App
• Legal Requirements: When required by law, legal process, or government request
• Safety and Rights: To protect the rights, property, or safety of Closr+, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information for as long as necessary to provide the App's services and fulfill the purposes outlined in this Privacy Policy. You may delete your data at any time through the App's settings. Upon account deletion, we will remove your personal data from our servers, subject to legal retention requirements.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of certain data processing activities

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Third-Party Services

The App integrates with the following third-party services:

• Supabase: For backend database services and real-time synchronization
• Apple Services: For authentication, in-app purchases, and push notifications
• RevenueCat: For subscription management and in-app purchase processing

These third-party services have their own privacy policies. We encourage you to review their privacy practices.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to the transfer of your information to these countries.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of personal information. We do not sell personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy in the App and updating the “Last Updated” date. Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Via the App Store support page for Closr+
• Through the in-app support and feedback features